Computer & IT Help

If you have an IT related problem, MD Anderson has a team of experts who can help. Dial 4-INFO on campus or visit 4-INFO
( Please open up a ticket with 4-INFO if you have issues with user accounts, passwords, outlook emails, computer hardware, remote access etc. )

 Ph: 713-794-4636
 Please visit : 4-INFO

IROC Tech Support (Only for IROC Staff)

All IROC employees are encouraged to create a work item on our IROC Tech Support Board for technical and production support.
For IT issues like web site updates, RADS support (installation, user accounts/passwords, bugs/features/enhancements), Road Software, IROC-CORE support (installation, bugs/features/enhancements), data/excel reports from Access databases, Proton questionnaire, Facility Questionnaire, Demographics Form, CSI form, MDA Dosimetry Laboratory web site updates/forms, US Oncology site, etc. , please click on the link below and create a task for the IROC IT.
Create a task ( Please add a title and description in the fields provided and click on Save. )
Tech Support Board ( To view pending tasks, status of your task and your position in the task queue. )


1. Who all are allowed to create a work item ?

2. How do I create a work item ?

3. How soon will my work item be addressed? ?