Frequently Asked Questions

Your Primary Physicist must log in to their IROC Portal to approve you as a user. Once approved you will receive an email to activate your account, create a unique username (we suggest using your institutional email address) and create a password.

Please download the PDF to learn more.

IROC has migrated numerous services to the Portal, including the Facility Questionnaire, OSLD Irradiation Forms, Phantom Request Forms, as well as historic records and reports. To access these services and functions, you will need to have an active IROC Portal account.

Located on the IROC Houston Portal Login Page is a link to reset a forgotten password and a link to find your username. Follow the prompts to receive the required steps via email.

Upon login, if you are not already associated to your additional institutions, please contact IROC Houston at irochouston@mdanderson.org with the relevant RTF numbers to your sites. IROC will verify your associations and grant access to view the associated institutional information.

Everyone should have their own account. Accounts are not to be shared. The institution’s Primary Physicist must manually approve additional portal users in the IROC Portal under the Manage Users tab. Once approved the new user will receive an email containing an activation link.

Upon login, the IROC Portal will display a OSLD Output Checks Tab on the main menu, which includes all historic results for both active and inactive machines.

Historic OSLD and phantom results are recorded in the Portal in a tabular format. For OSLDs, on the OSLD Output Check page, select the machine of interest. Then scroll down and find the applicable beam energy. Click “Output Checks.” A pop-up will appear displaying tabular results with a “Download” button next to previous results. Click the “Download” button to generate your historic OSLD report as a PDF.

Phantom results may be found on the “Phantom Tracking” webpage on the right side of the screen under the “Report” column. Once a report has been issued, it will become available for download. Simply click the “Download” button to generate your phantom report as a PDF.

Upon login, the IROC Portal will display an OSLD Irradiation Forms Tab on the main menu. Select the machine to interest to begin completing the form. To add beam information, select the edit icon next to the beam energy and enter the requested information. Once completed you must click “Submit.” This will submit the form to IROC. If you click “Save,” this will save the form for you to come back to, but does not submit to IROC. A submitted form to IROC Houston is considered final and cannot be changed.

For step by step guidelines please click on the PDF.

You can contact our support team through the contact support button below. We're happy to help with any questions or issues.